iw1004 — A Guide to Healthy Gaming for Players
Gaming should be a form of entertainment. At iw1004, the health and safety of our players is our top priority. On this page, find tools and resources to help you stay in control of your gaming.
Enjoy gaming safely
iw1004 provides transparent tools and policies to help players stay in control. We believe gaming is entertainment, not a way to earn income.
21+ Age Restriction
No one under the age of 21 may open an account or play at iw1004. This restriction is in place to protect young people and cannot be bypassed.
Age RestrictionDeposit Limits
You can set a limit on how much you deposit daily, weekly, or monthly. Keep your own budget in check so you never spend beyond your means.
Budget ControlTime-Out Break
If you want to take a short break from gaming, use the Time-Out tool to pause your account temporarily. You can stop gaming for a period of your choice, from 1 day up to 3 months.
Temporary PauseSelf-Exclusion
If you are finding it hard to control your gaming, use the Self-Exclusion tool to close your account for an extended period. Once applied, it cannot be changed within 24 hours.
Self-ExclusionSession Time Limits
You can set a limit on how many hours you spend gaming each day. Once your set time is up, you will continue to receive notifications.
Time Control24/7 Support
If you want to know more about gaming-related concerns, you can contact iw1004's Myanmar-language Live Chat at any time. There is no need to hide anything about why gaming has become an issue.
24/7 SupportWarning signs of problem gambling to watch out for
Understand these warning signs so you can enjoy gaming as entertainment and stay aware of your habits.
Watch out if you notice these signs
Are you trying to chase your losses? Are you borrowing money to play? Are you hiding your gambling from family and friends? Are you unable to stop playing or talk about it openly? If you answered "yes" to any of these questions, contact iw1004's specialists.
A Responsible Player's Principles
Understand that gambling is not a source of income, and only play with money you can afford to lose. Set a spending limit before you start, and stop when you reach it. Do not use alcohol or drugs while gambling.
- Always remember that gambling is entertainment — not a way to earn money
- Set your budget in advance and only play with money you can afford to lose
- Avoid playing with borrowed money or going into debt
- Set a time limit for playing and stop when it runs out
- Keep a healthy balance between gambling and time with your friends and family
- Do not keep playing to try to win back your losses
- If you have a gambling problem, contact iw1004 support right away
- Do not gamble when you are feeling sad, angry or stressed
iw1004's Self-Control Tools
iw1004 provides these tools so players can manage their own gambling.
Setting a Deposit Limit
Set a deposit limit in your iw1004 account settings. Choose a daily, weekly or monthly limit to keep your spending in check. Any changes to your limit will only take effect after an appropriate cooling-off period.
Setting a Session Time Limit and Getting Reminders
Use iw1004's session time limit tool so you never lose track of how long you have been playing. You will receive a notification when your chosen time is up. Stop playing as soon as the time runs out.
Choosing a Time-Out Period
If you want to take a temporary break from gambling, use the Time-Out tool. You can choose from 1 day up to 3 months, and during that period you will not be able to access any games on iw1004.
Self-Exclusion — Staying Away for Good
If you have tried to control your gambling but have not been able to, choose Self-Exclusion. Once activated, it cannot be changed until the period ends, and you will not be able to play during that time.
Getting in Touch for Help
If you find yourself unable to make decisions about your gambling problem on your own, contact iw1004's 24-hour Myanmar-language Live Chat. We are committed to supporting our players' wellbeing.
Live Chat — Available 24/7
[email protected]
Parents and Guardians
iw1004 recommends installing parental control software to prevent children and anyone under 21 from accessing gambling sites. Nothing on iw1004 is directed at anyone under 21.
Check Yourself with Responsible Gambling Questions
Use the questions below to review your gambling habits. If you answer "yes" to more than 3, please contact iw1004 support.
Are you being dishonest with others about your gambling?
Are you chasing losses and trying to win back what you have lost?
Is gambling causing problems with your family, work or daily life?
Are you funding your gambling with borrowed money or debt?
Are you finding it hard to decide when to stop playing?
Do you feel sad, angry, or anxious while playing?
Have the courage to seek help
Problem gambling can develop without you noticing. Don't be afraid to ask for help — iw1004's support team is here to help players get back to healthy gaming, and your personal information is kept completely confidential.
Play safely at iw1004
Use our self-control tools to be a responsible player — if you have any questions, contact iw1004 support
Log in to iw1004 Read the FAQ Casino gamesFrequently asked questions about responsible gaming at iw1004
Questions and answers that players ask most often
Pages to explore further at iw1004
Learn about other services at iw1004 alongside responsible gaming