iw1004 Terms and Conditions and User Agreement

1Introduction and User Agreement

These terms and conditions ("Agreement") form a legally binding agreement between iw1004 (https://iw1004.mom) and any individual who accesses or uses the platform. By visiting this website, registering an account, or using any of our services, you confirm that you have fully read and understood this Agreement and agree to abide by all of its terms.

iw1004 is an online casino platform for players in Myanmar, offering Slots, Live Casino, football, Esports, and 2D/3D games. Please read and follow the terms and conditions below before using these services.

If you do not agree to these terms, you may not use the iw1004 platform. These terms may be updated from time to time, and any changes will be announced on this page. Continued use of the platform after an announcement means you accept the updated terms.

2Account Registration and Eligibility

Minimum Age Requirement

iw1004 services are available to users aged 21 and above only. Anyone under 21 is not permitted to open an account or play. iw1004 reserves the right to verify a user's age at any time.

Location and Legality

Players are solely responsible for ensuring they comply with the laws applicable in their location. Accessing this platform from a location where online casino gaming is prohibited by law is the individual's own responsibility.

One Account Per Person

Each user may open only one account on iw1004. A person may not own more than one account, use a friend's account to play, or allow others to access their account. If this rule is violated, the account may be suspended and any remaining balance will be determined only after the relevant checks are completed.

Registration Information

Users are responsible for ensuring that all information provided when opening an account is accurate. If false information is submitted, iw1004 may investigate or suspend the account.

3Account Management and Security

Password Security

Do not share your username or password with anyone. iw1004 will not be held responsible for any losses resulting from a third party accessing your account.

If you suspect unauthorized access to your account, contact iw1004 immediately through the 24/7 Live Chat service.

Account Suspension

iw1004 reserves the right to suspend an account without prior notice, either at the user's own request or when iw1004 determines that these terms have been violated.

Inactivity Period

If there is no gaming activity for a reasonable continuous period, iw1004 may classify the account as inactive. If this occurs, the user will be notified in advance through the available communication channels before any action is taken.

4Deposits and Withdrawals

Minimum Amounts

• Minimum deposit amount — 10,000 Ks
• Minimum withdrawal amount — 10,000 Ks

Payment Methods

The payment channels available for deposits and withdrawals on iw1004 are KBZPay, Wave Money and AYA Pay. Deposits and withdrawals can only be made through these three channels.

Estimated Withdrawal Time

Withdrawal requests are normally processed by iw1004 within 30 minutes to 3 hours. However, please note that additional verification may cause delays. The stated timeframe applies to standard cases; larger withdrawal amounts may require more time to verify.

Important Notes for Deposits

• Please deposit only from a payment channel registered under the same owner as your iw1004 account.
• iw1004 will not process deposits made using a third party's payment channel, and such deposits may be reversed.
• To protect against fraud, iw1004 reserves the right to carry out deposit verification checks.

Withdrawal Requirements

• All bonus wagering requirements must be met before a withdrawal can be requested.
• Withdrawals can only be made through the same channel used for the original deposit.
• iw1004 reserves the right to carry out Know Your Customer (KYC) identity verification for large withdrawal amounts.

5Bonuses and Promotions

Welcome Bonus

iw1004 gives first-time depositors a 100% First Deposit Bonus — up to 100,000 Ks. To withdraw bonus funds, you must meet a wagering requirement of bonus amount × 20.

Examples:

• Deposit 20,000 Ks → receive 20,000 Ks bonus → total balance 40,000 Ks → wagering requirement 20,000 Ks × 20 = 400,000 Ks
• Deposit 220,000 Ks → receive 100,000 Ks bonus only (maximum) → total balance 320,000 Ks → wagering requirement 100,000 Ks × 20 = 2,000,000 Ks

General Bonus Terms

• Each bonus may have its own specific terms and conditions.
• Winnings from a bonus cannot be withdrawn until the wagering requirement is fully met.
• In any dispute over a bonus claim, iw1004's decision will be treated as the final ruling.
• If iw1004 determines that fraud or abuse has occurred in connection with a promotion, it reserves the right to void the relevant bonus and all winnings obtained from it.
• Bonus promotions may be changed or discontinued without prior notice.

6Gameplay Rules and Limits

Fair Play

All games offered at iw1004 use a Random Number Generator (RNG) or genuine Live Dealers, so game outcomes are unpredictable and fair. iw1004 protects players' funds and personal data with SSL Encryption.

Betting Limits

Minimum and maximum betting limits apply depending on game type and VIP level. These limits can be viewed inside the game lobby and are subject to change.

Disconnection

If you lose connection during a game, the game will be paused until the connection is restored. In this situation, iw1004 will refer to its server log to determine the outcome. That decision will be treated as the final ruling.

7Prohibited Actions

The following actions are strictly prohibited when using the iw1004 platform:

1. Any gameplay activity that facilitates money laundering
2. Using automated software (bots or scripts) to play games
3. Collusion — coordinating with other players to cheat
4. Attempting to hack or exploit the game system
5. Using a VPN or proxy to bypass service records
6. Threatening, harassing, or abusing staff, players, or third parties
7. Gaining an advantage through intentionally induced deposit errors
8. Reverse engineering the platform or its code without written authorisation from iw1004

If iw1004 finds that any of these prohibitions have been violated, the account will be suspended immediately and any remaining balance will be managed only after the relevant investigations are completed.

8Intellectual Property and Content

All designs, graphics, text, logos, and service names displayed on the iw1004 website are the intellectual property of iw1004. Copying, distributing, modifying, or reproducing any content without prior written permission from iw1004 is prohibited.

Players are prohibited from downloading, screenshotting, or screen-capturing the interface of any game displayed on the platform for commercial use.

9Personal Data Protection

iw1004 protects players' personal data using strict security measures. SSL Encryption keeps all data transfers secure, and stored data is used only for the purpose of providing services.

For full details on how personal data is handled and your rights as a user, please read our Privacy Policy.

10Limitation of Liability

Service Interruption

iw1004 is not responsible for any losses caused by a temporary service interruption due to technical issues, maintenance, or events outside iw1004's control. iw1004 will try to notify users in advance when possible, but this may not always be the case.

Gambling Losses

Players are fully responsible for any losses incurred from gameplay. iw1004 has no obligation to reimburse players for losses resulting from game outcomes. All players are considered to have understood in advance that there is a financial risk involved in gambling.

Third-Party Services

iw1004 integrates third-party game software on its platform. Please note that iw1004's liability for any issues arising from those services is limited.

11Account Closure and Suspension

Closure by iw1004

iw1004 may close any account without prior notice for breaching this agreement, engaging in prohibited activities, or other valid reasons. In such cases, the remaining balance may not be withdrawable, or withdrawal will only be processed after the relevant investigations are complete.

Self-Closure

If a player wishes to close their account voluntarily, they can request this through our 24/7 Live Chat service. If there is a remaining balance, the account will only be closed once all withdrawals have been completed.

Responsible Gaming Self-Exclusion

If you find it difficult to control your gambling, you can use iw1004's self-exclusion tool. You can read more about this on the Responsible Gaming page.

12Changes to Terms

iw1004 reserves the right to update these terms at any time. When changes are made, they will be posted on this page and the "Last Updated" date will be revised. Players should note that continuing to use the platform after any changes means you accept the updated terms.

For major changes, iw1004 will try to notify players in advance via Live Chat, but announcements posted on this website are considered the official notice even without direct personal notification.

13Contact Us

If you have any questions, need clarification, or wish to make a complaint regarding these terms, you can reach the iw1004 support team through these channels:

• 24/7 Live Chat — available in Burmese through the Live Chat window on the platform
• Email — [email protected]

iw1004's support team is available 24 hours a day, 7 days a week in Myanmar language.